| 1. |
What to expect on my first visit?
Determining limitation and need requires a full evaluation of 1 hour to 1 ½ hours depending on the complexity of the condition.
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| 2. |
How long are the follow-up sessions?
Subsequent treatments range from approximately 1 hour to 1 ½ hours. The average treatment time lasts for 1 hour and 15 minutes.
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| 3. |
What do I have to wear?
Our facility offers hospital gowns. You may prefer to bring your own attire for exercise and treatment.
For Shoulder, Elbow and Hand injuries, a tank top will do.
For Hip, Knee, and Ankle injuries, you may wear a pair of shorts.
For Back problems, women may choose a loose shirt, a tank top, or our gown.
It is also advisable to wear comfortable gym shoes.
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| 4. |
What information do I need to bring?
You need a valid prescription from a medical doctor or specialist. Provide medical records pertaining to your injury, and copies of MRI or X-ray results. You must bring your insurance card/s or secondary insurance information.
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| 5. |
Who is treating me at the facility?
ONLY licensed physical therapists in the State of New Jersey are treating patients in our facility. Unlicensed personnel never treat patients. No exception.
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| 6. |
Do you have anyone that speaks Spanish?
Our staff translates to Spanish or Tagalog (Filipino) for your convenience.
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| 7. |
Who certifies or renews my visits from my insurance?
We are the preferred provider for most major insurance companies. We carefully monitor your visits, request pre-certification when required, and obtain authorization for additional treatment if medically necessary.
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| 8. |
What happens when my doctor’s prescription expires?
It is your responsibility to make an appointment with your physician and renew the physical therapy script. Our assistance is available if needed.
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| 9. |
What do I have to pay?
Patient’s responsibilities may include co-payment, deductible, or co-insurance? These fees vary according to your insurance plans.
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| 10. |
How does the treatment schedule work?
You may set-up appointments in advance by telephone or in person. Our scheduled hours run Monday thru Friday from 8:00AM until 8:00PM and Saturday morning, by appointment only. Our staff is committed to accommodate your schedule needs.
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| 11. |
What do I need to do if I have to cancel my appointment?
Please call us 24 hours prior to your visit if you wish to cancel your appointment. This gives us the opportunity to schedule other patients.
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